At Abell Point Marina we pride ourselves on providing the best customer service in the business.
We go that extra nautical mile for our superyachts.
Rest assured that during your stay with us, we will dedicate our superyacht concierge to assisting you with ensuring your stay is an enjoyable as possible. As a global 5 Gold Anchor accredited marina, we have set a standard with our facilities and customer service which is comparable to the best marinas around the globe. We look forward to ensuring the time spent in the Whitsundays for the captain, crew, owners and guests is memorable.
In 2017 we won Business of the Year – Superyacht Service Provider, which is testament to our focus on providing world-class facilities and service for vessels over 25metres. Our dedicated superyacht concierge service ensures we cater for all your vessel, crew and guest requirements during your stay.
Please browse our concierge services below and contact our superyacht concierge if you require further information.
- Personal Concierge
Personal ConciergeUpon arrival into Abell Point Marina our concierge will meet you at your berth to assist with lines and welcome you to the marina. We will provide you with an overview of the marina services and facilities and take you on a personal tour around the local community and introduce you and familiarize you with the local area.During your stay any service, request or question will be catered for by our superyacht concierge, who has a wealth of experience in providing first-class service to our visiting vessels.
- Daily Dockhand Service
Daily Dockhand ServiceOur daily dockhand service and evening concierge are available to assist with any berth requirements you may have, including guiding you to your vessel, assisting with lines, arranging fuel bookings and also providing assistance on the fuel wharf whilst refueling.Please contact our friendly concierge to schedule their assistance.
- Welcome Vessel
Welcome VesselOur welcome vessel is available on request to guide you into the marina and direct you to your allocated berth. This is particularly helpful for first time guests as a guide through the marina channel.For use of this service, please don't hesitate to contact our superyacht concierge.
- Concierge Cars
Concierge CarsFor convenience in assisting with provisioning and accessing local suppliers we have three dual cab utility vehicles available for your private use.Multiple two hour time slots are available each day, however we are happy to accommodate if a longer period is required, please ask our friendly concierge.
- Ocean Club
Ocean ClubLocated conveniently on Q arm in the south marina, Ocean Club is our floating customer lounge. With 12 private ensuite bathrooms on the first floor, customer service office and relaxation sundeck on the second floor, Ocean Club is fast becoming the place to be at Abell Point Marina.Relax on the deck with a freshly brewed coffee, utilise the complimentary WiFi and enjoy the marina surrounds. With BBQ facilities, drinks fridges and an ice maker on the deck, this provides the perfect place for crew relaxation during the day or the early evening.Our customer service office can assist with any of your requirements whilst berthed at the marina, so head down to Ocean Club and enjoy the new facilities.
- Transfer Service
Transfer ServiceAs a part of our concierge service we offer marina guests the choice of private luxury or share transfer service to/ from Whitsunday Coast (Proserpine) Airport. Fees apply.We can also arrange private transfers to/from Port of Airlie to meet your ferry service to the islands.
- Helicopter Service
Helicopter ServiceTo assist with a timely and seamless connection from the airport to the vessel, we are able to provide private heli-transfers to/from Whitsunday Coast Airport on the mainland, meeting all domestic and private flights connecting directly to our private helipads within Abell Point Marina.For guests or crew flying into Hamilton Island, we can also organize the 10-minute flight from Hamilton Island directly to Abell Point Marina in order to meet your vessel.In addition to airport connections we are delighted to offer a range of additional heli-flight services through the Abell Point Flight Collection. If a game of golf at Dent Island or a private snorkeling trip out at the outer Great Barrier Reef is required, we can arrange this on your behalf.For pricing and further details, please liaise directly with your superyacht concierge.
AmenitiesPrivate shower and bathroom facilities are available at both the south and north marina villages. Your marina access card provides access to these amenities.In addition we have 12 ensuite private bathrooms available at Ocean Club, located on Q arm in the marina. Speak with your superyacht concierge about membership to Ocean Club.
- Recycling & Refuse
Recycling & RefuseThe garbage disposal station is adjacent to the south marina office and this includes various recycling facilities.We encourage all guests to take full advantage of the recycling facilities as we are an accredited Clean Marina - Level 3/ Fish Friendly Marina and we are incredibly passionate about the Great Barrier Marine Park in which we operate.
LaundryWe have two self-operated laundry facilities in the marina, one in the north village and the other on Ocean Club.For a private laundry service, please speak with our friendly customer service team.